About MeBased in Dorset I am passionate about home automation and IT technology. I offer services for home users and locally based micro businesses.
Technology support for Dorset residents and entrepreneurs.
Hello, my name is Richard and I have lived in Dorset for nearly 50 years, in and around Dorchester and Weymouth. My career has enabled me to learn a great deal about technology and problem solving, which taken together mean that I can probably help you with your technology challenges whether in the home or in your office. I specialise in giving advice and support to Dorset residents and Dorset based entrepreneurs, perhaps setting up for the first time, or looking to expand.
We are living through a time when the move to use digital ways of working or achieving a goal has never been greater. But it is not enough to just ‘go digital’ – to take advantage of digital technology fully you also need to look at the way you do things as well – I can help you to achieve this Digital Transformation.
Please do get in touch or speak to me at St Peters Church where I sing in the choir (hopefully this will restart one day).
Here are some Frequently Asked Questions
Do you provide services for businesses?
YES we certainly do. While we are not quite big enough to support multinational companies, we are ideally placed to help self employed entrepreneurs and micro businesses in Dorset.
What support services do you offer?
Whether you are a Dorset resident or a micro business owner, we can offer you support tailored to your needs. Our service starts with just email based support and continues up from there to best effort telephone support – note we don’t work at weekends or outside of 9:00am to 7:00pm weekdays. Remote support is also available for some operating systems.
Is Smart Lighting something you cover?
We are completely familiar with home domestic smart lighting – the Phillips range in particular. Whether you want some automated lighting or just want to set different lighting moods yourself in the home or outside we can advise and support you.
Can you help me with buying tech?
Yes, this is something we do. Whether it is a new smart TV, a laptop or a home security camera, we can help you. We are more than happy to meet you in a store so that you can have a look at all of the options available and we can discuss your requirements. You can then buy it or we can also buy and set the equipment up.
Can you help me with Alexa?
Of course – we understand Alexa and her capabilities. Whether you just want her to listen to you or automate your whole home, we can help!
Do you install home security systems?
We are not a certified alarm system installer, but we can help you with smart security devices, such as video cameras and door entry systems.
What about Google Nest devices?
Google Home and Nest devices are completely familiar to us and we can help you set them up in your home. Note we do not install Nest thermostats.
What do you know about cybersecurity?
We have worked for major blue chip companies in the technology sector. One of these companies owned perhaps the leading global supplier of cybersecurity solutions and so we have had some great training from the best! We can help with network or device security, training on avoiding phishing and other criminal activities as well as assist with backups and password management.