My Services

For Home Users and Micro Businesses

Technology Help and Advice

Free Chat

For new customers I offer a free 30 minute chat to talk through what it is you need help with, to make sure I can help you. Sometimes the problem is solved during this initial meeting!

** COVID Update: I am meeting ‘virtually’, by phone or socially distanced outside **

Hourly Service

Home Technology Support

For existing business and home customers my standard hourly rate is £35 per hour. Please contact me by email or phone to arrange a mutually agreeable appointment time, or use the form below.

** COVID Update: I am working away from your home/premises wherever possible. I am equipped with a mask, hand wash and wipes for equipment surfaces **

Business IT

Support Services

Email Based

IT Support

My email based service operates on a best effort basis – I aim to reply to you the next working day (or sooner). The fee for this is £12 per month per device and includes and annual device health check up.

Phone Based

IT Support

For those who are maybe worried about clicking on that “Yes – are you really sure” button, or want some help immediately, I offer an office hours telephone support service. So that I can plan my availability, you must register for this service before ringing me! Registration is £35 and then each call is £10. I reserve the right to limit the number of calls, as there is only one of me!

Password Management and Online Security

Cybersecurity

Do you often re-use passwords for different accounts or find passwords difficult to remember and so write them down in a book? I can help you with managing passwords and being safe online. The service is £5 per month with an intial device audit and discussion which is £45.

I will also periodically test you out, by sending a phishing test email.

** COVID Update: I am working away from your home/premises wherever possible. I am equipped with a mask, hand wash and wipes for equipment surfaces **

Please let me know how I can help you

How would you like me to contact you?

Which service are you interested in (please select one).

Thanks - just one more question.